Support

Kavuqo Support

Kavuqo is a local-first iPhone app for quickly recording expenses and income.

Public issue tracker

For non-sensitive reproducible bugs, you can also open a structured request in the public Kavuqo support tracker. Anything posted there is public.

Open a public support request

Before requesting support

• Make sure iOS is up to date.
• For voice entry, check microphone and speech-recognition permission in iPhone Settings.
• Apple Intelligence is optional. Manual entry remains available without it; Smart Entry uses the same fallback parser when Apple Intelligence is unavailable.
• If Apple Intelligence is enabled but its on-device model is still preparing, keep the iPhone connected to Wi-Fi and power and try again later.
• For a Premium purchase or restore problem, first confirm that the iPhone is signed in to the Apple Account used for the App Store purchase.

What to include

When reporting a problem, include only the technical details needed to reproduce it:

• Kavuqo version and build number from Settings;
• iPhone model;
• iOS version;
• a short description of the problem;
• steps that reproduce the problem.

What not to include

Do not send or post bank details, card numbers, account numbers, passwords, private financial records, transaction exports, App Store receipts containing sensitive personal information, or other credentials. If support needs additional information, we will ask only for the minimum necessary technical details.

Common questions

Does Kavuqo require Apple Intelligence?

No. Apple Intelligence can improve Smart Entry understanding on supported devices, but the app remains usable without it.

What is included in the Free plan?

Manual transaction tracking, editing, History, Stats, categories, and supported currencies remain available without a subscription. Free users also receive a limited shared allowance for voice and typed Smart Entry.

What does Kavuqo Premium unlock?

Kavuqo Premium removes the Smart Entry usage limit for both voice and typed Smart Entry. Premium is offered as an auto-renewable subscription through Apple's App Store.

How do I restore Kavuqo Premium?

Open Kavuqo, open the Premium screen, and choose Restore Purchases. Restoring uses the Apple Account signed in to the App Store.

How do I manage or cancel a subscription?

Kavuqo Premium billing is managed by Apple. Subscription changes and cancellation are handled from the Apple Account subscription settings on the iPhone.

Does Kavuqo upload my transactions?

Kavuqo does not operate a backend for your financial records. Transaction data is stored locally on your iPhone.

Why is voice entry unavailable?

Voice entry requires microphone and speech-recognition permission, an available Free Smart Entry allowance or Premium, and normal Apple Speech availability. Open iPhone Settings and make sure Kavuqo has microphone and speech-recognition access.

Privacy

Read the Kavuqo Privacy Policy for details about local storage, speech recognition, Apple Intelligence, and App Store purchases.